Privacy Policy

Last updated: May 31, 2026

AutoQueue LLC ("AutoQueue," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (autoqueue.io) or use the AutoQueue service. Please read this policy carefully.

1. Information We Collect

Information you provide directly:

Email address — collected at checkout and used to provision your account, send your API key, and communicate service-related notices.
Payment information — billing details (credit card number, billing address) are collected and processed directly by Stripe, Inc. AutoQueue never receives or stores your full card number. We receive only a tokenized payment method reference and billing metadata from Stripe.
Business name — optionally provided during signup for account identification purposes.

Information collected automatically:

Log data — our web server logs may record your IP address, browser type, referring URL, pages visited, and timestamps when you access autoqueue.io. This data is used for security monitoring and performance optimization.
Cookies & local storage — we use a first-party cookie/local storage key to remember your cookie consent preference. See our Cookie Policy for full details.

Vehicle and inventory data:

Vehicle inventory, queue jobs, and listing records you create are stored in your dedicated hosted backend instance. This data belongs to you. We do not analyze, aggregate, or share this data with third parties.

2. How We Use Your Information

To provision and maintain your AutoQueue backend instance and API key.
To process subscription payments via Stripe.
To send transactional emails (welcome email, API key delivery, billing receipts).
To respond to support requests sent to tom@i8o8.com.
To monitor for abuse, fraud, or unauthorized use of the Service.
To comply with legal obligations.

We do not use your information for behavioral advertising or sell your data to data brokers.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, our legal bases for processing your personal data are:

Contract performance — processing necessary to fulfill your subscription.
Legitimate interests — security monitoring and fraud prevention.
Legal obligation — retaining records as required by applicable law.
Consent — for non-essential cookies, where you have given consent.

4. Data Sharing & Disclosure

We share your information only as follows:

Stripe, Inc. — to process subscription payments. Stripe's privacy policy is available at stripe.com/privacy.
Hosting provider — your backend instance is hosted on our server infrastructure. The hosting provider has access to server-level data but is contractually bound to protect it.
Legal requirements — if required by law, court order, or governmental authority, we may disclose information as necessary.
Business transfer — if AutoQueue is acquired or merged, your information may be transferred as part of that transaction, with advance notice provided to you.

We do not sell, rent, or trade your personal data.

5. Data Retention

Account & billing data — retained for the duration of your subscription plus 5 years for accounting and legal compliance purposes.
Vehicle/inventory data — retained on your hosted instance while your subscription is active. Upon cancellation, your backend is decommissioned within 30 days. You may request a data export before cancellation.
Server logs — retained for 90 days, then deleted.

6. Data Security

We implement reasonable technical and organizational security measures to protect your information, including HTTPS encryption in transit, hashed API keys, and access controls on our servers. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access — request a copy of the personal data we hold about you.
Correction — request correction of inaccurate data.
Deletion — request deletion of your data, subject to legal retention obligations.
Portability — request your data in a machine-readable format.
Objection / Restriction — object to or request restriction of processing in certain circumstances.
Withdraw consent — for cookie-based processing, withdraw consent at any time via your browser or by declining in our cookie banner.

To exercise any of these rights, email tom@i8o8.com. We will respond within 30 days.

8. Cookies

We use minimal cookies and local storage. For full details, see our Cookie Policy.

9. Children's Privacy

AutoQueue is a business-to-business service intended for car dealerships and is not directed at children under 13 (or 16 in the EEA). We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by email or by posting a prominent notice on our website at least 14 days before material changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised policy.

11. Contact & Data Controller

AutoQueue LLC is the data controller for personal data collected via autoqueue.io.